For sellers who take orders in DMs

Stop answering "where's my order?"

Log orders from Instagram, TikTok and WhatsApp in seconds. Drop tracks every parcel and sends your buyers WhatsApp, SMS and email updates automatically.

Free plan Set up in 2 minutes Buyers need no app

Tracks parcels from all the couriers you already use

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Who it's for

Built for sellers who run their business through conversations

If your orders arrive as an Instagram DM, a WhatsApp message or a TikTok comment, Drop was built for you.

Swipe to see more

Sound familiar?

Every order comes with five follow-up messages

You made the sale in the DMs. Now you're the courier's customer service team too. Drop sends the updates so you don't have to.

hey any update on my order?Buyer · 09:12
has it shipped yet??Buyer · 13:40
can you send the tracking plsBuyer · 18:05
it says delivered but I don't have itBuyer · 21:31
Sorted. You'll get WhatsApp updates from now on, here's your tracking link.You, with Drop · sent automatically
How it works

From DM to doorstep in four steps

You log the order once. Drop does the chasing. Your buyer never needs an app or an account.

01 / Log it

Add the order

Buyer name, item and number from the DM. Takes about 30 seconds.

02 / Track it

Paste the tracking

Drop detects the courier and follows the parcel for you.

03 / Update them

Buyer gets updates

WhatsApp, SMS or email, sent the moment the status changes.

04 / Relax

They check it themselves

A branded tracking link with your name on it. No more chasing.

With Drop30sof your time per order
DM
Sale in the DMsInstagram, TikTok, WhatsApp
d
Logged in Drop30 seconds
Auto updatesWhatsApp, SMS, email
DeliveredBuyer happy, no chasing
Features

Everything after the sale, in one place

Drop orders screen

Create orders in seconds

Add orders, tracking numbers and buyer details in one quick flow. No spreadsheets, no notes app, no juggling tabs.

Buyer delivery update

Buyers stay updated automatically

WhatsApp, SMS or email, sent the moment a parcel moves, with a tracking link that has your name on it.

Drop dashboard

See what needs attention at a glance

Pending, in transit, out for delivery, delivered. One look tells you what's moving and what's stuck.

What your buyer sees

Your name on every delivery update

Buyers get a clean tracking page with your logo and colours, not a courier site full of ads. It makes a one-person shop look like a proper brand.

1
Your branding. Logo and brand colour on Plus.
2
Live status. Dispatched, in transit, out for delivery, delivered.
3
No app, no account. Opens in any browser from WhatsApp or SMS.
Launch partners

We're launching with a small group of DM sellers. Use Drop on your real orders, tell us what you need, and we'll shout about your shop.

  • Extended free Plus
  • Your shop featured on our Instagram
  • A direct line to the founder
Apply to be a launch partner
Seller photo or 20 second phone video goes here once a real story is signed off
Pricing

Start free. Upgrade when you're busy.

Early seller offer: Free until New Year, then your price is locked for life.

Free

Starter
£0/ month

For getting started

  • 5 tracked orders a month
  • 30 message credits a month
  • Unlimited untracked orders, like local pickups
  • Unlimited email updates
Start free

Plus

Recommended
£15/ month

For sellers shipping every week

  • 25 tracked orders a month, then 5 credits an order
  • 200 message credits a month
  • Your logo and colours on tracking pages
  • Credit top-ups from £4.99 that never expire
Start with Plus

No card needed for Free. Cancel Plus any time. WhatsApp uses 1 credit per update, SMS uses 3, email is free.

FAQ

Questions, answered

Still unsure? Message us on WhatsApp and a real person will reply.

Chat on WhatsApp

Your next order could be the last one you have to chase

Free plan. No card needed. Set up in two minutes.

Start free todayNo card. Set up in 2 minutes.

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